Lunettes du Monde Optometry
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Policies and Disclaimer

All sales of prescription eyeglasses and non-prescription sunglasses are final. 

·         Lenses may be remade by our lab once within 90 days of the original dispense date if there are issues related to lab error, difficulty with Rx adaptation, or doctor’s Rx changes.  Any additional remakes are offered at a 40% discount off usual and customary fees. 

·         We allow a one time frame exchange within 7 days of dispensing your prescription or non-prescription eyewear.

·         Lenses are warranted for up to 2 years for any manufacturer defects in anti-reflective and scratch coatings. 

FRAME HANDLING POLICY

·         As a service to our patients, we are pleased to offer adjustment and replacement lenses utilizing new or used frames.  While our office and labs use the utmost care when working with eyeglasses, we cannot be held responsible for any damage that may occur.  We will work with them solely at your own risk.

FRAME WARRANTIES

·         Eyeglass frames (unless discontinued by manufacturer) are under warranty for defects for up to one year from the date of purchase.  This does not include loss, theft, accidental breakage/damage, or mutilation by pets (it happens!). 

CONTACT LENSES

·         Unopened and unmarked boxes of non-specialty soft contact lenses may be exchanged within 90 days. 

·         Sales of specialty gas permeable, custom soft, or hybrid contact lenses are final.  Specialty lenses are covered by a 90 day manufacturer’s exchange warranty until the final Rx has been determined. 

EYE CARE SERVICES

·         Eye exams, contact lens fittings, and medical eye services are non-refundable.
Phone: 510-559-8181
Fax: 510-559-9581
e-mail us

1799E Fourth Street
Berkeley, California 94710
Office Hours:
Mon, Wed-Sat: 11:00am - 5:30pm
Tue: CLOSED
Sunday: 11:00am - 4:00pm
Notice of Privacy Practices
  • Home
  • OUR PRACTICE
  • Services
    • Eye Exams
    • Contact Lenses
    • Optical Services
  • VISIT US
    • Request an Appointment
    • Contact Us
  • Optical Gallery
  • Articles
  • Policies
  • Patient Portal